• Phoenix
• Scottsdale
• Mesa
• Gilbert
• Chandler
• Laveen

FAQ

Q. What is grout?
A. Grout is a thin mortar used for filling spaces in tile and masonry. The solidified plaster-like material seals the installations, but also can also accumulate stains that can be difficult to reach, let alone clean, when in tough-to-reach areas such as joints and corners.

Q. Is dirty grout dangerous?
A. It can be. Black mold can contribute to dirty grout and tile, which can be an extreme health hazard.

Q. How much will it cost to fix my grout?
A. You can contact us for a FREE estimate by clicking this link!

Q. Can I see photos of your work?
A. Of course! Click this link to see our before-and-after gallery.

Q. What system do you use for tile and grout cleaning?
A. We clean with cleaner and phosphoric acid and seal..

Q. Do you clean tile grout and expoxy grout?
A. I have yet to see epoxy on any grout here. We do not work with epoxy at all. It is rubby and would cost way too much in labor to do anything with it.

Q. Do you use grout sealer? How long should it last?
A. Grout sealers are all water based and they last about 6mos at best. They need to be reapplied.

Q. Do you steam clean?
A. I am very opposed to steam. The heat and pressure will degrade the grout until it eventually falls apart.

Q. Do you guarantee services?
A. Our services are guaranteed depending on the job.

Q. How long will process take?
A. Our process takes 1 day and usually never more than that.

Q. Procedure/Materials Pet friendly? Child friendly?
A. All of our products that we use are not harmful to anyone.

Q. What type of sealer is used?
A. We use a concrete stain to permanently seal the grout. Otherwise it is a water based sealer that needs to be reapplied.

Q. What chemicals are used?
A. The only chemicals that we use is the phosphoric acid which are the bubbles in coke and pepsi.

Q. Do you replace actual tile?
A. We can replace a few tiles depending on the size of the job

Q. What certifications do technicians/workers have?
A. In Arizona, for this kind of service, the people that work for me have no certifications and are not required to have any. This is a glorified cleaning business.

You, the buyer, may cancel this transaction at any time prior to midnight of the third day following the signing of this Agreement.

Your Grout Magician Phoenix is instructed to do only the work which is outlined on this signed work order. Due to the extreme time constraints of providing scheduled service to our customers, please do not ask your Grout Magician Phoenix to do any work other than that described above. We will be happy to schedule another appointment to do any additional work you may require.

Grout Magician Phoenix Assumes no liability for chipped tiles or scratches on regrout jobs.

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